Car Hire Agreement
All vehicle rentals are governed by a comprehensive Rental Agreement, which you will receive upon booking confirmation or at the time of vehicle collection. This document outlines specific terms, conditions, insurance provisions, applicable charges, and your responsibilities for the rental. In the event of any discrepancies between these Terms and the Rental Agreement, the Rental Agreement prevails.
2. Eligibility Criteria
Renting a vehicle in Croydon requires:
- To hire a vehicle in Croydon, you must be at least 21 years old, though age requirements may differ based on the vehicle type, with extra fees applicable for drivers under 25. A valid full driving licence appropriate for the vehicle category is necessary, along with identification and proof of your current address. You will need to provide valid payment details and a security deposit, in addition to any further requirements outlined in the Rental Agreement.
Booking and Payment Details
- Reservations can be completed via our website, over the phone, or at our Croydon office. A booking deposit may be necessary to confirm your rental. The total payment and a security deposit are usually collected when you pick up the vehicle. All prices are listed in British Pounds (£) and include VAT where applicable. We accept major credit and debit cards, with secure processing through trusted payment providers.
4. Car Pickup and Drop-off
- At the time of collection in Croydon, you are required to conduct a thorough inspection of the vehicle and report any pre-existing damage right away. A vehicle condition report will be generated and signed by both parties. It is expected that the vehicle be returned in the same condition as received, aside from standard wear and tear. Any new damage will be evaluated and charges will apply accordingly. The vehicle must also be returned with the same fuel level as at collection; refueling fees will be incurred if the tank is less than required. Late returns may result in extra charges, so please inform us as soon as possible if you anticipate being late. You will be liable for any parking fines, traffic violations, or other charges that occur during your rental period, in addition to an administrative fee.
Insurance and Liability in Croydon
- All rentals include basic third-party insurance as part of the agreement. Details about coverage and excess amounts will be outlined in your Rental Agreement. Additional insurance options may be offered to lower your financial exposure. Review these options thoroughly. You remain liable for any damage or loss up to the excess amount unless you opt for extra insurance. Negligence, misuse, or violation of these Terms remains your responsibility, irrespective of insurance coverage.
6. Modifications and Cancellations
Cancellation and amendment policies differ based on the type of booking and the notice period provided. For precise details, please consult your booking confirmation or Rental Agreement. Be aware that late cancellations or no-shows may incur additional charges.
7. Restricted Activities
Prohibited Uses of Rental Vehicle
- Use of the vehicle for illegal activities is prohibited. This includes racing, rallying, off-roading, or engaging in any dangerous conduct. Transporting hazardous materials is not allowed. Sub-letting the vehicle or permitting unauthorized drivers is forbidden. Driving under the influence of alcohol or drugs is strictly against policy. The vehicle must be used for its intended purposes only, and it is important to adhere to passenger and weight restrictions. Operating the vehicle beyond the designated geographical area without prior approval is not permitted.
Breach of these terms may lead to rental cancellation and extra fees.
Liability Restrictions in Croydon
To the fullest extent allowed by law in England and Wales, Car Hire in Croydon will not be responsible for any indirect, incidental, or consequential damages, including loss of profits or data, resulting from your use of our services. Our maximum liability for any claims is limited to the total amount paid for rentals in the last 12 months. This limitation does not apply to liability for death or personal injury due to negligence or fraud.
9. Local Legal Framework
These Terms are regulated by the laws of England and Wales. Disputes will fall under the exclusive jurisdiction of the relevant courts in this region.
10. Updates to Terms
We reserve the right to update these Terms at any time. Changes take effect as soon as they are published on our website. Continued use of our services indicates acceptance of the revised Terms.
Contact Details
For inquiries regarding these Terms, please reach out to us:
Croydon Car Rental Services
Riverside Way, Croydon CR0 1BS, UK
Contact Number::
442081681040